Politique d’expédition

Processing and Dispatch Information
We process and ship orders on business days (Monday through Friday), excluding weekends and recognized holidays. Once your order is shipped, a confirmation email with tracking details will be sent to you. If you cannot find the email, please check your spam folder.

Processing Timeframe
Standard order processing time is 1–3 business days.
Orders placed before 6:00 PM (EST) on a business day will be processed starting the same day.
Orders placed after 6:00 PM (EST) will be processed on the following business day.
Orders placed during weekends or holidays will be processed on the next available business day.

Delivery Time Estimate
Shipping typically takes 5–12 business days after the order has been dispatched. Delivery times are estimates and may be affected by external conditions.

Delivery Coverage
We currently offer shipping services within the United States only.

Shipping Charges
A flat shipping fee of $8 applies to orders under $69.99.
Orders totaling $69.99 or more are eligible for free standard shipping.

Tracking Your Order
Customers can monitor their shipment status through the “Order Tracking” section on our website by entering the required order information.

Address Changes
To request a change to your shipping address, please contact us within 24 hours of placing your order. Requests made after this period may not be accommodated if the order has already entered processing or shipping stages.

Customer Assistance
For any inquiries or assistance related to your order, please reach out to our customer service team using the contact information provided on our website.

Phone:+1 (214) 586-3215

Email:service@ryenatural.com

Address:106 Circle Creek Dr,Desoto,TX 75115,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)